Best and Worst customer service?

Eversolo /Zidoo.   My Dad's A6 streamers USB quit working after their latest firmware.   Denied there were any problems...   but at the same time others are having issues with USB.   

I asked them for the last firmware, they said no that's dangerous.    So after them insisting there were no FW  problems,  I let them know there were only 5 days left on the warranty,  could I please send it in.   Silence, they totally ignored my request for warranty service.   That was 6/22.      

I thought it was a decent streamer but unfortunately I can no longer recommend Eversolo.   

oddiofyl

I let them know there were only 5 days left on the warranty, could I please send it in. Silence, they totally ignored my request for warranty service. That was 6/22.

There’s no excuse for that. They owe you service as long as you can document that they were notified of the trouble prior to the warranty expiration. I hope you press them to make things right.

Best schiit audio, music direct, Worse Marantz

I've gotten excellent service from Coda, Von Schweikert, and Linear Tube Audio. 

Pass, Ayre, Conrad Johnson are exemplary.  My experience with Cary was underwhelming to say the least.