New Fozgometer V2 Can't Zero Meter

Thanks for reply. I did try the battery, actually did it 1st. I peeled the wrapper off the new battery that came with it, installed and witrh no luck zeroing the unit I removed and swithed to the AC adapter wall wart that comes with the V@. You can only run it with battery or without battery using AC. Anyhow, both ways gave identical readings.

Guess my big hope here is someone chimes in who also couldn't zero the unit and maybe they have found the trick to fix without returning the unit.

I have the first iteration....very helpful and it's been working well for years.   Call the manufacturer for help

I have the V1 and it works well. If you are in the U.S. contact Musical Surroundings. They'll get you sorted out resolving whatever problem it has.

I’d also get in touch with whoever you bought it from and return it for another one.

All the best.

@stringreen  and others-

I still haven't heard back from Hi-Fi Heaven, where I bought it for the best price by far. But I did drop a text to Musical Surroundings. I'd say within 5 minuets of sending the text Ken Bowers called me. We chatted about all things related, I mentioned that I was about to do a re-calibration.

Ken says no to re calibrating the new V2's, stating that more people screw it up by doing so and they are calibrated from factory and would rarely need it. He says so much of online, as well as the manuals are misinformation.

Bottom line for me. So I can't adjust mechanically to zero the meter with ON/OFF zeroed meters showing (switching between ON & OFF and seeing a zero meter). I can zero the meter when ON, just leave it on while using it. If I shut it OFF it would show -1.5 (who cares, doesn't matter), I turn it back on and it is zero, so let it be. That is fine with me and doesn't matter. I got my readings and described my procedure to Ken with his agreement. He also says, although my arm looks a hair tilted high, it is that side I need to bring down thus trying to match the channel values from the high side to the lower values side. He says not to expect to match values but a couple divisions off each other is close enough, go with it. Of course, if you can match values that's good for you. Also, (as it applies to me) don't expect your tonearm to look like it changed position much. I tried all the simpler methods to set azimuth and keeping about 55% of my total tracking force distributed to my dual pivot point, I believe I was in the ball park.

Obviously, Ken is saying get it as close as possible and be happy with it. That works for me, The values I got agreed with what I thought I did but as I hoped, it told me I can do better giving me a base and destination to tweak towards.

I will patiently chip away at this now and also have to keep mindful of my total tracking force and weight distribution between the two pivots-

Thanks everyone!

Robes