Help - is Krell dead?


Hoping to get some cues from other owners. I have an older Krell KAV 280 CD Player that I really like. I am moving to Europe and tried to contact Krell to see if it can be switched to 220v (it is already 50/60hz). (Yes, i could buy a step-down transformer but i prefer converting it internally). No one picks up phones, the voicemail to some guy called Tim Rogers is full. Emails to servcie go unresponded. Does anyone know if there is some way to contact Krell? Dealers I have tried in NJ are also unable to help.....it is so strange. Many thanks for any help.

musicmatters1206

@dclone Mikael can't thank you enough! Its quite amazing how few people know this stuff. I spoke to another shop today and he said he will build a new transformer! I will take your note to the local tech who already has the CDP and lets see what he says. Really appreciate...I am moving to Italy and very pleased to hear about the network in EU...thanks again

"Thanks everyone for the responses and very sad to hear. It is also tragic to note that a legendary name in our beloved industry cannot support basic customer needs and voicemail boxes are filled out".

Wow. He really had the balls to put this out there. This is one of a variety of reasons why sales people within the hobby don’t talk to or bother with some of the whiners who walk into their stores. They can probably spot a me me me a-hole at 50 paces.

’Look, I’m a good person, really, and I’m sorry to hear the owner/founder is dead. So tragic...but what about me & my question’??

 

 

So sorry to hear about Rondi’s tragic passing. She and Dan built Krell into the legendary company that it became. I did not know that Rhondi had gone back to working for them after she and Dan left Krell several years ago, the result of a dispute with the people Dan and Rondi merger with.. Last I heard Rhondi was working in the real estate business. May she rest in peace. 🙏

Krell does occupy a storied place in the history of the High End, but this incident shows that some of these revered companies are essentially small boutiques, and that the loss of one critical member of the company can sideline the whole operation. It’s hard to imagine Sony or Yamaha, by way of contrast, grinding to a halt if their CEO passed away

Steve Leckrone is highly recommended but rather busy. But he loves to talk.

Steven Leckrone

The Service Department

30 Unquowa Hill St

Bridgeport CT 06604

203-331-0671

Steven@theservicedepartmentct.com

www.theservicedepartmentct.com