Bryston Service A-1


Had an issue with my BDP-3 Musc player.

Was ready to send it in to bryston for check out.

Got a call back from someone familiar  with the unit

Took over my keyboard by remote fixed the problem.

Great customer service

128x128hiend2

I dumped my Aurender in favor of the BDP3, which has been much more stable and reliable.

 

the Aurender must have been really bad…

I know many praise Aurender, but my experience was not good. They had one support guy ("Ari") whose "solutions" to problems showed he hadn't bothered to read the remedies I'd already tried. Audio should be fun so I moved on. I think the Bryston is terrific.