@awise1961 said:
I checked and the Fed-X tracking stated that it had been delivered and signed for a by "W.Brown". Problem is, no such person works for me. I went to my receiving dept, ant indeed Fed-X Express had not been by and I did not have my package, even though Fed-X showed it as delivered.
Besides delivering to the wrong address, the other problem I've seen repeatedly is drivers lying about having obtained the proof of delivery signature. I used to collect / resell wines from cult wineries as a hobby. FedEx and UPS would both routinely put $2000+ worth of wine in my electricity meter cabinet in a large city, mark it as signed for, even though I wasn't home for delivery, and even though it's against federal law to deliver shipped alcohol without a signature. I've watched them do it on footage from my Nest cam.
It's a calculated risk on their part: Do I waste time (and lower the productivity metrics on which I am evaluated) by attempting another delivery later? Or just mark it as signed and the company takes the hit if something happens? Easy choice for the drivers...