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Aliexpress Marketplace practices, be for warned.

I would like the audiophile community to know that Aliexpress will not stand to help buyers from vendor fraud of products purchased off of their website.  I recently order fake Audioquest cables from [Vipeos - HiFi Store] and was denied my cancellation even though placed  within a 24 hour period.  They promises no charges will post before shipping happens but as a fact my credit card was posted a charge within 12 hours.  Expected delivery time is about 2 weeks but still the vendor refuses to stop shipment and refund my card.  They rather I receive, send back, and ultimately get credit vs cash back.  So be aware of this type of practices Aliexpress is allowing to happen within their commerce market place.

daytrader
czarivey
5,946 posts
 

When Alibaba and DH-gate wasn't part of ebay you can resell lots of stuff from there. Some of vendors can screw you up, but overall at the end you get benefits and profits.

tweak1
3,657 posts
 

I have purchased ~ 6 different audio cables. Recently I ordered a I2Bus cable and realized it wasn't going to do I hoped, I tried to stop shipment but it was too late. They provided me with a free return label and within a few says of dropping it off for return my CC was credited

daytrader OP
30 posts
 

That is good to hear. Let’s hope I can report the same.  But as for the moment they are non responsive to my emails or cancellation request.

larsman's avatar
larsman
1,930 posts
 

Can't you contest the charge with your credit card company? 

daytrader OP
30 posts
 

My CC company is the process and they are trying to solve the issue. But being outside the country they say it’s more difficult.  Aliexpress is not on their best practices list.  Thank you for the suggestion. 

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