They suck at returns or any customer service.
Once you give them money it’s like a donation.
If you get anything it will be crapola.
They have no company return policy
It is set by each vendor. And they have to pay up to Xi.
Aliexpress Marketplace practices, be for warned.
I would like the audiophile community to know that Aliexpress will not stand to help buyers from vendor fraud of products purchased off of their website. I recently order fake Audioquest cables from [Vipeos - HiFi Store] and was denied my cancellation even though placed within a 24 hour period. They promises no charges will post before shipping happens but as a fact my credit card was posted a charge within 12 hours. Expected delivery time is about 2 weeks but still the vendor refuses to stop shipment and refund my card. They rather I receive, send back, and ultimately get credit vs cash back. So be aware of this type of practices Aliexpress is allowing to happen within their commerce market place.