Reliability - what’s your experience been?


I’ve been into high fi since the 1970’s. Fortunately, equipment breakdown has been few and far between.

As best as I can recall, I needed the following repairs:

1- new motor on a Thorens turntable (noisy motor)

2- Repair of an Aiwa tape deck (noisy channel)

3- Bryston amp (broken power switch)

4- Proceed amp (would not turn on)

5- CAL cd player (noisy channel)

6- Bricasti dac (no sound- just static)

7- Simaudio cd player (failed transport)

8- Pass integrated amp (intermittent noise)

not bad for almost 50 years experience. How has your experience been?

128x128zavato

The equipment I love the most- ARC is also the most problematic and finicky.  I discovered that preventative maintenance stops the fireworks. W Zane Johnson had the notion that his customers were all techies. Read the owners manual from his ownership era and it tells you how to bias your amp with a multimeter, etc. Yeh right. I have no business poking around with a metal probe in an amp with literally lethal voltage in the power caps. Plus I don't own an oscilloscope or tube tester. 

DBX equalizers seem to be pretty problematic as well. 

Japanese stuff is pretty much bulletproof but time and current ruin capacitors no matter who makes them. 

I’ve only had one string of bad reliability. Arcam came out with a new line of excellent sounding universal players, and I bought two. Both of these had their laser assemblies fail three times each before I gave up after 2-3 years of ownership. These laser assemblies seem to be the Achilles heel of the audio industry! The motorized drawers of players also seem to break commonly. I am so glad to move to streaming!

On the positive side: A case study counterpoint argument to “bad” reliability : REGA ISIS / REGA ISIS VALVE cdp/dac

 

Those worried about the viability of the CD format and getting your player serviced in the future, fear not. Inside the owner’s manual, there is a signature from the technician that assembled your ISIS, another tech that QC’d the electrical and mechanical systems and the tech that tested and archived not one, but two spare laser units.

Component-parts-matching for the Isis is extremely selective so that Rega actually chooses three hand-matched sets of laser/lens assemblies for each unit; one set gets installed in the player you buy, while the other two are marked and held in reserve at the factory for use as spares should your player ever require them.

I think it’s safe to say that the ISIS will last longer than most of its owners and I appreciate this attention to detail, with CD transport mechanisms getting scarcer all the time

My personal experience:

I’ve had my REGA ISIS VALVE cdp/DAC now for a decade plus now, The only thing that I needed to repair or replace were the upgraded MULLARD NOS tubes that I had foolishly selected as a recent “upgrade” step, but somehow these NOS ka- Ching priced aftermarket replacements were an illusion that quickly flunked out. after a year+ use. Not my finest moment .

So I went back to the OEM units provided with no problems at all .

TAKEAWAY AGAIN:

1) Build quality matters.big-time.. You get what you pay for.

When you remove this beefy 55-pound (25kg) CD player from the box, you know it’s high-end, reliable , and built to last with a lifetime bullet-proof spare parts plan in place,

50+ years in the ' hobby' as well.

My old Marrantz 2285, volume control and back lights.  Michelle table, 2 DC drive motors in the past 25 years at $600 a pop, so not so bad in my opinion...