Ozzy,
Let me put it this way, when I asked Pat about how much it would cost to upgrade to balanced inputs and an external power supply, he stated that he could not discuss pricing with me and I had to go through this agent. That alone made me feel there was a lack of transparency in the transaction, and frankly, it makes me wonder why SMC would agree to that.
I will agree with you that $10.5k was far beyond anything I’ve ever seen charged for this refurbished amp. I would hope SMC knows what their agents are charging and reign in any excessive pricing. That’s the purpose of this post, to make sure buyers are made aware this type of experience could happen to them. This is compounded by the lack of information on the products and the brand, as well as the lack of a credible dealer network to obtain firsthand information.
As far as balanced inputs, I have invested in good balanced cables and have terrible EMI problems, so it’s a must for me. I would expect this feature on any amp in the $10k range.