Sony XA5400ES DAC Chip

I also did not purchase from American Theater.
Besides finding their attitude un appealing,their promise of Sony Warranty is untrue.
They offer some sort of in-house "service" I suspect.
They are not an Authorized Sony dealer.

I too was going to purchase from American Theater but was not convinced they were being honest about their warranty claims. I also felt that customer service was below my expectations. Let us know what you find out from Sony directly.

It took me all of about 3 minutes to decide to refrain from dealing with Am Theatre. If I want to endure poor manners and attitude I can simply call up an ex.

One of the ways a dealership can diminish MSRP is in how they buy the product from the manufactuer or in how many pieces. Length of warranty, or warranty at all, is one path to savings for the dealer. Advertising dollars, delayed billing, diminished or extended service periods all can be negotiated aspects from a resellers point of view, as are a few other facets of the buying process for resale.

As importantly as is registering online & or by mail, so is safely securing the orig packaging... especially if no Sony authorized or service center is within easy reach.

Hopefully all will be well and the CDP will be easily registered. More accurately, the product will perform trouble free throughout it's life span... minus the one year break in period of course.

500 hours does = about one years use, doesn't it?

Blindjim,

Not if you just let it run on repeat for 2 weeks. Then you are there. I am doing a week and then will try it out in Main Rig.

I will look into this warranty issue more deeply. Have not registered product yet but I will, and see what happens. I have Kevin's representations re US warranty in writing. He was very responsive and courteous in the sales process and the CDP came when he said it would. One of my partners bought an NAD amp from him and had a good experience.

Neal

RWV... one experience is not always that of another.

I pray your exp is without issue.

My statements above indicate my own exp with AHT and my buying exp from major manufactuers as a former buyer for a multi store retail chain.

I perhaps do listen less now than in the past... maybe a couple nights per week to pure 2 ch. Maybe one night a week or less on the main HT rig using the projector. Now all is via a server and HDD based music. The BDP 83 only does DVDs when I'm entertaining. When I had a Sony CDP, 2-3 hrs per day was the maximum I'd use mine. Usually it would be much less... around 6-10 hrs per week.... not inclusive of any static warming up periods.

6 hrs per week x 52 = 312 per yr.

there are 168 hrs in one week. My one year use of my old Sony 777 equates to less time than two weeks constant running/burning in.... and I've read a few notes saying additional time is necessary for the 5400 to setttle in fully.

Nothing wrong with that at all... just placing the time frame for burn in into another perspective. It is what it is and there's no getting around the need for it either.... especially when one considers the motor & laser (s) assembly is a comsumable non forever item.

It is refreshing to hear all the positive accounts for this latest offering's performance at virtually half the price of Sony's former (777) unit though, for those who still require a RB/SACD single box option.

Good luck