Upscale Audio is up front with customers


I have not bought from Upscale before but have enjoyed their videos. The approach Kevin Deal is taking with his customers is really up front and honest. A good model for how to communicate in audio, and in general.

https://www.youtube.com/watch?v=wV0oswlwx2M&ab_channel=UpscaleAudioHighFidelity

hilde45

I bought the upgraded AH! Njoe Tjoeb 4000 CD player way back when. Kevin usually answered the phone. And was great at answering newbie dfq’s.

There is a reason he has a long standing successful business.

They are as good as it gets. Knowledgeable, polite, responsive, accommodating -  huge selection, competitive prices.

@hilde45 - thanks for starting this thread.  It's refreshing to positively support audio experts and their body of service vs taking a magnifying glass on a oops then blowing it out of proportion.  

For sure, great thread ... I have not purchased from Upscale but will based on input.  

Thanks, OP!

@mulveling  ... always appreciate your posts; one of the few that I read every word ... thanks

In equipment maybe  tubes no way I bought a mstch quad it was never even match ped maxed out my meter glowed red  bad fro the get go and I have used tube amps over 40: years , Vacuum tube service, Brent Jesse, or vacuum tubes .net are quality go to tubes only, for equipment upscale is decent but not much discounts.