Upscale Audio is up front with customers


I have not bought from Upscale before but have enjoyed their videos. The approach Kevin Deal is taking with his customers is really up front and honest. A good model for how to communicate in audio, and in general.

https://www.youtube.com/watch?v=wV0oswlwx2M&ab_channel=UpscaleAudioHighFidelity

hilde45

I’m curious as to when Kevin stopped being a Tannoy dealer.

Because Fyne appears to be cheaper and just as good?

That would be news to me, and many others. I’ve got several Tannoy speakers here with "MADE and designed in the UK" stickers slapped all over their cabinets and boxes. Some really nice quality cabinets, too. It’s known that they started farming out the lower-level lines to China a while ago. 

Back when I demo'd the TEAC, they were using Tannoy speakers in their listening room. I remarked on how nice the cabinets were finished and that's when I was told about where the finishing was done. This really jogged my memory some and I need to clarify what I was told. 

The cabinetry was done at Tannoy but they were shipped to China for finishing as it could be done cheaper and better there. The lessor lines were being assembled there anyway so they had the infrastructure in place and had a great relationship with them. Some time after most everything was done there no matter what the line up. 

All the best,
Nonoise

I have yet to negotiate a price on equipment that was acceptable to me with Upscale Audio.

ozzy

The cabinetry was done at Tannoy but they were shipped to China for finishing as it could be done cheaper and better there.

@nonoise Interesting! Thanks for that info. I can’t complain about the results, either way. But it’s wild to imagine that it was cost effective to ship these speakers an extra trip around the globe, even back then.

Because Fyne appears to be cheaper and just as good?

@grislybutter As someone who has pined after and purchased Tannoys for a long time - Fynes actually appear more expensive to me (for comparable models). And what are they thinking with the driver trim on Fynes? Tannoy's drivers look so much more sexy indecision

I have had some good experiences with them, but I'm disappointed currently. I bought an item which (I learned after the fact) isn't in stock and it's taking weeks.