Pairing streamer

@davegolf2424 

           Are you using the sense app only or have you tried to connect going through the  Innuos website direct (no app)? I had to use the Innuos website direct for my pixelbook to connect the Zen Mk3 as advised by Innuos Tech Support. Then I bookmarked it, named and saved it, and click on that to connect, not the app. Other than that, and I am pretty sure you have gone thru all the basics, but try this sequence. 1) remove and replug the Ethernet cable at both ends assuring it is secure at both ends and consider trying another Ethernet cable if the first round of these 5 steps does not work. (2) shut down the mini and unplug it. (3) reboot both the modem and router. (4) reboot your device. (5) plug in the mini, turn it on.  If using the website and going thru reboot process above doesn't work, suggest contacting Innuos. 

@davegolf2424 

@thriftyaudio 

        My first reply is along the same lines as thrifty. If you haven't done so already, enter my.innuos.com in your browser and see how that goes if you haven't tried that already. 

See if there is a reset button on the sense app.  Look in the manual or contact Innuous.

I had a similar issue recently.  Couldn’t find my Zen MK3 on my tablet or phone.  I replaced by router pod that’s connected by Ethernet cable to the zen.  That did the trick.  

buellrider97 - your network has to have 1 main router that connects to your isp modem that sets up your wifi ssid (you only need 1), port forwarding, and other parameters and then your 2nd and more routers are setup as a wired or wireless bridge network. This is if you use a non-mesh network. In my older homes, I used to use up to 4 Linksys routers setup this way. When you do it correctly, each router is invisible to you or your device. You never connect to a specific router, you connect wireless to the ssid that all routers can respond to. Even when you are wired, the router routes your packets to the appropriate router or isp network depending on what you want to do. 
 

For mesh networks, (only get a WiFi 6e or newer mesh setup), they provide software that sets up the main/first router, then adds the additional mesh routers, which is basically a bridged network but uses the proprietary backhaul connection for the mesh routers to talk to each other. In a mesh setup, you still configure 1 ssid (if you have 2, get rid of 1), and all the other mesh routers implement dhcp based on the main router. 
 

This is a basic setup that will work fine for everything you want to do, but there are other options like setting up DMZ’s/vlans, etc.