New buy, no return policy


I am negotiating a sale with a reputable, but small dealer for a pair of new Acora SRC-2 speakers. I have heard them in the showroom with comparable electronics to my own and loved the sound and design. The show room was only slightly acoustically treated.

I'm ready to throw down, but the dealer does not have any kind of return policy if, for some reason, they dont work out in my own space. I dont feel comfortable with this policy but wondering if I am just being too entitled?  Other dealers from which I have purchased new speakers  have had 30 or 60 day returns, no questions asked. 

I also have the opportunity to buy a used set of these speakers from TMR with a return policy (minus 5% ,restock) if not satisfied. Of course the used price is considerably cheaper but there is no factory warranty and although they are stated to have had own owner, their age and provenance are unknown.

Any guidance, opinions or advice?

mintakax

First. Have him bring his demo speakers to your house and allow a trial. If you agree to buy, he should leave them there until your new ones arrive. This is how my purchases from small dealers have worked. This has been offered to me on all purchases over $15K. This kind of thing is exactly the point of a dealer and demo units. My dealer... not that small any more has over half his stock out all the time on trial. 

 

 

The TMR pair is a no brainer to me.  Much cheaper and you can return them and TMR is local?  Done.  And if your dealer isn’t offering you to borrow his demo pair at home for speakers at that price then they don’t deserve your business IMHO. 

I’ve decided to go with the preowned TMR.  
that voice inside my head has been saying exactly what @soix said, its a no brainer. Big savings of money, and the security of returning if need be. I have discussed the speakers in detail with TMR and have pretty much got all of the information I can from them. I have dealt with them many times in the past and have never been disappointed.

the new speaker dealer is very reputable, but they have their policies and Home demos and returns are not part of them. 

thank you everyone for taking the time to help me out! 

Bows to you alll!

Good choice. Once you get them in your room let us know your thoughts on the speakers. Enjoy 😉

The bottom line is, If you pay with PAYPAL or a Visa or Master Card they protect the money,so if your dis satisfied, you show that you shipped the new/used items back you will get reimbursed! Regardless of ANY return policy stated by seller. 

 

Matt M