Quboz cuts off beginning of songs


Here's my current setup:

Fiber Ethernet 300m>Innuos Pulse>Bryston BDA3>Preamp 

and my previous setup:

Fiber Ethernet>Bluesound Node 2i w LPS>Schiit Bifrost 2/64>preamp

In both configurations, when the resolution changes, the beginning half second or so is either cut off, or there's    a  brief stutter. If I hit "Back" it plays normally. If I go back to the previous song and make it change the resolution, the same happens. It appears to me that Quboz starts the song before the DAC has changed resolution. So, new streamer, new DAC, same issue.

I've been working with Innuos support to determine if there's a solution using their logs as a view into what's happening. That's still ongoing. But I don't see anyone else with this issue posting about it so I thought I would see if anyone else is experiencing this, or whether anyone has thoughts about what I'm experiencing. 

Is it possible that both DACs have an issue with not switching quickly enough? But I've also experienced this using a Chromecast to stream Quboz, so that points to Quboz as the issue. But again, nobody has posted about this. 

Any ideas? 

 

mashif

I checked the three Qobuz applications which I use. Only the Windows stand-alone application has the facility to control buffer size. It's in the Settings > Music playing menu. Thus, I don't think I can provide you any useful assistance, good luck!

@gkelly 

The same thing happens with my Node 2i. I'm thinking it's a Quboz issue. Like they don't send the change resolution signal before the music plays. 

I'm pretty sure I used to have this issue with a Schiit DAC... and it was it being slow to respond to the signal to change resolutions... there was also a loud click.

 

I've been using Qobuz on a Roon Nucleus+ server for several years now, USB into a PS Audio DirectStream Mk2 DAC and have never experienced that.

Overall, I've never experienced this with Qobuz over the past 5 years.  

However, I've been using an Aurender server and it has an adjustment for the number of seconds between songs.  Try stretching out this time if your device is adjustable.