Ridiculous as it sounds, I did not know that a certified Wadia dealer would knowingly void my warranty without at least disclosing or discussing that possibility. I guess that I was naive in assuming that the seller would have properly educated his customer regarding this vital bit of information. The dealer provides a 3 year "store" warranty, but if he is unable or unwilling to repair the unit he modded, what good is this warranty? It is only as good as his skill set in diagnosing the problem. By all rights, he should fix whatever is causing the malfunction (noise) under the warranty he has provided. In short, the dealer/seller is the only one that knows the full details of the modifications. As such, he is the only one qualified to fix it, and under the warranty with his name stamped on it.
What can cause noise with my Wadia 381? HELP
My new Wadia 381 CD player (modified by a well known company in Minnesota) has exhibited a reproducible noise problem since it was new. There is a ridiculously high noise floor that sounds like hiss, louder in the left channel. But ALSO, there is static noise that sounds much like scratches on a vinyl disc that are NOT constant but recur with regularity. I can e-mail a QuickTime video to anyone who is interested that demonstrates the noises quite clearly. Just to rule out various causes, I have swapped out interconnects, amplifiers (solid state and tube), and speaker systems. In addition, I took the Wadia to a different house with no cable TV, all appliances unplugged, all fluorescent lighting turned off and the NOISES ARE STILL THERE! I SENT THE 381 in for service and they claim that the unit functioned perfectly--no noise. I am at my wits end because a very expensive Wadia 381 with mods has a very reproducible set of noises that everybody on the planet that has been in my house can hear with any system equipment that I own. But I am getting nowhere with the dealer regarding this problem--I am told that the unit checks out and it is my problem. I fear that when I send the unit back in again for service for another $100 shipping, I will once again get the "no problem" diagnosis. The dealer had the unit running for hours and claim they NEVER HEARD A SINGLE NOISE. For whatever reason, the burden of proof of what is clearly a Wadia sourced issue seems to be placed squarely on my shoulders. Any input from the community will be appreciated.
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- 34 posts total
- 34 posts total