Is Genesis out of business?

As Albert Porter intimated, Genesis --the speaker people-- are invisible / inaudible / inaccessible. I have e-mailed them repeatedly. No answer. They *did* (do?) make great speakers. If they do sell speakers, I'm not sure they have customer service -- or any other service, for that matter.

On the other hand, the group has indeed folded, I only hear of Phil lately.

Cheers!

i just spoke to genesis. i would say they are still rolling.

I do not think they are out of business, but service is EXTREMELY slow and inconsistent in quality (at best). I e-mailed about a half-dozen times trying to find out what was the input impedance of the subwoofer amp for my Genesis 300s. Eventually I received a reply e-mail, which said "All Genesis speakers have an impedance of four ohms". I very politely explained the difference between the nominal impedance for the speaker, and the input impedance of the subwoofer amp, but never got a further reply. Its generaly been my experience, though, that one out of every five e-mails gets answered.

By the way, Avguy, the 350 retails for about $25,000, and the 201 retails for $46,000.

I had a problem with one of their products and they never returned my emails or phone calls. Be very wary of a company that ignores their customers. They may make a great product but if you have ever needed to get something fixed you understand the importance of customer relations.

As usual, AlbertPorter is right on.
This is the 2nd time in 8 months that I have seen this thread. Last time I saw it someone from Genesis (not Phil) posted saying that everything was fine. I never liked Genesis since I had to wait 14 hours in the cold rain in Maine winter for tickets, and you shouldn't either.