Either that or the protection device is shorting (happened to mine). As Kirk suggests, if you can fix it locally, you have some chances of listening to music...
Kirk930, Gregm Thank you for your help, but it is 3-4 month old and I am worried about the warranty. It is funy, even their dealer in a country near by, doesn't answer.
This irresponsible behavior and lack of support is what scares audiophiles off. Worse, it is great ammo for those who "don't believe" in the first place.
I hope your problems are resolved with a happy ending.
Wanted to update you guys on my experience with Genesis. After a numberr calls and emails, finally Bill called me back and we finally found the problem. A bad relay. Now I have asked him to send me another one to have it replaced locally. Now that was more than 2 weeks ago. Until now I yet to receive the part despite his promise to send it by FedEx. I guess I have to start calling them again. Stay tuned.
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