That's a little harsh on the Analog Room. They were recommended to me by Dan Meinwald of EAR USA and did a fantastic job on my 834P. Very quick, professional work, beautiful layout, beautiful sound. No complaints.
It is not harsh at all. You should have been here to receive the TT I bought from Brian! No wonder the FedEx guy ran away after leaving it on my doorstep! Brian did NOTHING to rectify the situation. It took me months to get the parts I needed through distributors.
It is harsh when it comes with no explanation. Now that you've explained yourself, the evaluation seems justified. Nonetheless my experience with them was fine as I detailed above. As so often YMMV.
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