Mothra: welcome to the club! I consider my Galibier Quattro purchase of a few years ago, to be one of my most prudent, and like you, it will be my last tt. One that will be passed along to my Audiophile son.
Thom was quite helpful before the sale, but more importantly, he was there to hold my hand (so to speak) when I was setting up the table (it was my first tt setup since the 70s).
Thereafter, he has been more than helpful. Late last year, while conducting business here in Indiana, Thom graciously stopped by with a DIY tweak for my tonearm, confirmed that my setup was quite accurate, and helped fine tune anti-skate, and VTA.
So if you liked the sales support before the sale, you will get the same or better afterwards.
For example, Thom is incorporating upgrades for those of us with previous models. He designed and manufactured a trial / test graphite top plate/matt which to a high degree, replicates the finished product. I just returned the plate a week or so ago. Its effect on the sonics was more than subtle, and I plan on getting the upgrade.
Enjoy your new table....
Mike
Thom was quite helpful before the sale, but more importantly, he was there to hold my hand (so to speak) when I was setting up the table (it was my first tt setup since the 70s).
Thereafter, he has been more than helpful. Late last year, while conducting business here in Indiana, Thom graciously stopped by with a DIY tweak for my tonearm, confirmed that my setup was quite accurate, and helped fine tune anti-skate, and VTA.
So if you liked the sales support before the sale, you will get the same or better afterwards.
For example, Thom is incorporating upgrades for those of us with previous models. He designed and manufactured a trial / test graphite top plate/matt which to a high degree, replicates the finished product. I just returned the plate a week or so ago. Its effect on the sonics was more than subtle, and I plan on getting the upgrade.
Enjoy your new table....
Mike