Say what you want about the "grease balls" at guitar center but in my experience they are always welcoming and enthusiastic as well as down to earth vs the stick up the a%% stiffs at the HiFi shops who appear to only be concerned about making a sale. I guess the difference is the staff at guitar center are all muscisians passionate about music and it shows in their customer service.
I had gone in there a few months ago to check out some Adams monitors and the store was packed. Anyway the guy helping me was extremely gracious (tats and all) and spent almost an hour with me talking music and gear and It was a blast. During our conversation I asked him if it bothered them that so many people where in there playing the instruments and messing with all the gear with no intention of buying it and he looked at me and said "nah man we love this place we get paid to do what we love and when they have the money the always come back and buy it here"
Needless to say I did not buy any speakers that day but I have returned a few times since to buy some for my daughter, and per my recommdation a few friends have purchased Adams from there as well. Sure I could have got them cheaper online but why would I when the service is so good and the return policy is outstanding.
I had gone in there a few months ago to check out some Adams monitors and the store was packed. Anyway the guy helping me was extremely gracious (tats and all) and spent almost an hour with me talking music and gear and It was a blast. During our conversation I asked him if it bothered them that so many people where in there playing the instruments and messing with all the gear with no intention of buying it and he looked at me and said "nah man we love this place we get paid to do what we love and when they have the money the always come back and buy it here"
Needless to say I did not buy any speakers that day but I have returned a few times since to buy some for my daughter, and per my recommdation a few friends have purchased Adams from there as well. Sure I could have got them cheaper online but why would I when the service is so good and the return policy is outstanding.