Thanks for the follow-up Cdm. I have the same feeling about John Kenny. Here in Mexico one cannot send insured mail (believe it or not), so I have given my HiFace to a friend headed back to the States. She will be mailing it to John from there. As you did, I will provide a follow-up. Most likely the whole process of sending and receiving back the Hiface will take a month depending on the mail and John's backlog.
Again, Thanks!
Again, Thanks!