Jaspert: if you think there is a problem, put the cartridge back into the box, put in a label that says "low rider", and give it back to your dealer so that they can send it back to us.
We will be happy to take a look at it and address anything which may be amiss. My guess is that it's only an adjustment issue rather than involving any component failure (which I believe is true for most low-riding cartridges which are two years old or less and haven't been tracked over the manufacturer's VTF recommendations).
As an aside, one more thing that you may want to watch out for is whether your tonearm uses a damped elevator mechanism or not. If it doesn't, and "drops" the cartridge into the LP surface, the repeated impacts over time will stress and degrade the suspension. The suspensions of most non-DJ MC cartridges aren't designed to stand up to this kind of treatment.
hth, jonathan carr
We will be happy to take a look at it and address anything which may be amiss. My guess is that it's only an adjustment issue rather than involving any component failure (which I believe is true for most low-riding cartridges which are two years old or less and haven't been tracked over the manufacturer's VTF recommendations).
As an aside, one more thing that you may want to watch out for is whether your tonearm uses a damped elevator mechanism or not. If it doesn't, and "drops" the cartridge into the LP surface, the repeated impacts over time will stress and degrade the suspension. The suspensions of most non-DJ MC cartridges aren't designed to stand up to this kind of treatment.
hth, jonathan carr