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Lyra Titan: Stylus broken during shipping

Analog friends; I've a question.

I purchased a Titan i for the second arm on my tt. It's a dealer demo cartridge described as "best condition".

This one arrived yesterday:

http://i41.tinypic.com/1z39o3l.jpg

Did anyone of you ever had a damage like this on transport? The cartridge was very well packed in original box with stylus guard. Btw. it was impossible to find the broken stylus in the box.

Thanks for sharing your experiences,
Marco
heradot
jfrech's avatar
jfrech
1,816 posts
 
I am glad it worked out for you financially. Lyra's are great, you'll have to try another one soon :)
theo's avatar
theo
2,694 posts
 
Thanks for sharing, glad to hear the dealer stepped up. Hard to know exactly where to place the blame but he obviously felt customer satisfaction was a priority.
heradot OP
30 posts
 
Jfrech, I already have a Titan i in since more than 2 yrs in my setup and I love it. This one I wanted to buy for my second tonearm. Best, Marco
Ag insider logo xs@2x
unoear
141 posts
 
Dear Dertonarm,

Dietrich, I see your post above on 12/27 where you suggest that Marco-Heradot find himself an attorney and that his problem looks like an "intentional fraud.". Could you please explain more, also do you and Axinia have experience with how these "intentional frauds" occur?

I see where you have experience with these "phone/Internet" and email misdeeds.

Maybe it has something to with your recent negative feedback..,Audiogon members, IMO be very careful when dealing with this one, this Dertonarm, aka Deitrich, Daniel, D., Kasugi on eBay, and Axinia Schaefer.

Axinia Schaefer is Dertonarm's wife, she owns their company because, as Dertonarm tells me, he is not allowed to own a VAT-based business in Germany...go figure.

IMO and experience, be very careful with this clever Dertonarm.

READ his recent negative feedback today and forewarned.
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