Simaudio doesnt stock parts for discontinued produ


I tried to order a new face plate for my Simaudio LP5.3 phono amp. Wanted a silver one to match my silver power supply. I emailed Simaudio with the request. After 3 week they answered that they dont stock that part because the item was discontinued in 2010. Really, two years and they no longer stock parts.

I certainly know now what my next audio purchase will not be.
manitunc
The headline should read "Audiophile Wants Balls Wrapped in Warm Towel". All this angst is about mismatched colors of components. If this was a beer commercial your post would be the second unmanly thing you did today.

I'm mad as hell and I'm not going to read post like this anymore!
Your headline is not accurate because it is totally misleading in that it asserts that no parts (note the plural) are stocked for discontinued products.

The headline should read: "Simaudio doesn't stock replacement faceplates for discontinued products" You inquired about "a" part that wouldn't even be relevant to 99% of the people that would need "parts".

I think we all agree that a manufacturer should stock critical non standard parts for discontinued items.
I guess I stand corrected. Looks like my experience is not unexpected and acceptable in this industry.

It appears the replacement phono amp is the same size as yours. Have you asked if Simaudio can simply put the new phono amp face plate in silver on your unit?

I know for fact they have done this in the past.