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VPI Customer Service

Recently ruined one of my self adhesive strips in my VPI stainless steel clamp. Called VPI on a tuesday and on friday received 5 strips in the mail. Its very refreshing to see a company still producing excellent customer service and the service was without charge. Want to extend my best to the crew at VPI for their excellent and expeditious work.
128x128needfreestuff
bank738
40 posts
 
100% in the VPI camp. Nothing but fantastic support from Mike and his crew. They are quick to respond to questions, and offer honest and helpful advice when determining the product that best meets your needs. Will continue to support this company for a long time to come!
stringreen's avatar
stringreen
6,436 posts
 
I second, (3rd, 4th, etc) the excellent service I get from VPI. I have found them very generous, knowledgeable, and willing to fix any problem that has revealed itself with my VPI turntable through the years.
markd51
763 posts
 
You sort of lost me here,"self adhesive strips on a VPI Stainless Steel Clamp"? Please explain. Mark
needfreestuff's avatar
needfreestuff OP
572 posts
 
They are about 4 inches long and 1/8 inch wide that run on the inside lip of the clamp. There are three of them on my clamp to keep it from rubbing into the platter and the vibrations down. Hope this helps.
manitunc
795 posts
 
I have gotten similar service from VPI, and from Sota and Oracle. That kind of service has made me a customer for life and I will always look to their products first before making a buying decision on a new turntable. I may stray sometimes, but I will always consider and recommend their products
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