I bought a TW Akustic Raven One, an Ortofon 12 inch arm, and Dynavector cart from Jeff in 2009. He was very attentive to what I was saying about tastes and let me play all the reference LP's I wanted, never rushed or hurried us. He even gave my wife and I a tour of his apartment which he was still working on at the time, and his workmanship was excellent. Jeff even had his girlfriend stand out by our car because the only space we could find to park was an illegal one, so she took our keys and said she would move the car if the police came around! Jeff did all the set-up work on the Raven One and I've been delighted with it ever since. Jeff is a class act when it comes to dealers and I could only wish the rest followed his example. I'd buy from him again in a heartbeat.
Highwater Sound
I realize there have been several positive comments regarding Jeff Catalano and Highwater Sound out of NYC, mostly involving TW Acustic turntables. Please bear with me as I also add another supportive comment towards Jeff and Highwater Sound.
I recently purchase a TW Acustic Raven AC-1 and TW 10.5 tonearm along with an SRA Ohio XL Isobase. I can only give my highest recommendation to Jeff. He was very great to work with, and took plenty of time to answer all my questions. He never seemed rushed. His communication with me during the purchase process and waiting for shipment was top notch, answering my emails within just a few hours or shorter. His availablity and help during set up of my turntable (he's in NYC and I'm in OK) was great. Always available by phone and eager to help.
It was very refreshing to work with Jeff and getting my new analog front end. I think if all high end dealers could be like Jeff, the industry would be more healthy right now.
I recently purchase a TW Acustic Raven AC-1 and TW 10.5 tonearm along with an SRA Ohio XL Isobase. I can only give my highest recommendation to Jeff. He was very great to work with, and took plenty of time to answer all my questions. He never seemed rushed. His communication with me during the purchase process and waiting for shipment was top notch, answering my emails within just a few hours or shorter. His availablity and help during set up of my turntable (he's in NYC and I'm in OK) was great. Always available by phone and eager to help.
It was very refreshing to work with Jeff and getting my new analog front end. I think if all high end dealers could be like Jeff, the industry would be more healthy right now.
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- 14 posts total
- 14 posts total