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Help with FedEx claim......What would YOU do?

I sold an amp that had a purchase price of $3,000.
Went to FedEx, filed out the ground form, indicated $3,000 declared value, paid, got my receipt, off I went.

The unit arrived, TRASHED, complete original double boxes, bolted to a piece of plywood, yet somehow the unit was destroyed!!

After 4 months, FedEx decided to pay the claim. They did, but paid $2,000. Even though I indicated $3,000 declared value, the person taking the package only charged me for $2,000 insurance, FedEx is taking the side that:

"you only paid for $2,000, this is all we are paying"

which seems illegal. Has anyone come across such luck that I have been blessed? What was the outcome.

Thoughts or views also welcome.

What should I do? They have admited fault by paying the claim. Is it the shippers resposibility to VERIFY their employees work?

Dan
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dweller's avatar
dweller
3,786 posts
 
Dude: What does it say on your receipt?
Surly you looked at it before you walked away from the FedEx desk.
If it says "Insured for $3000", get a lawyer.
sean
6,231 posts
 
I agree with Dweller. If you are nearby, try going to your local court house and filing a suit in small claims court. Then forward the paperwork to Fed Ex. It is not your fault that you were charged the incorrect amount. You filled out the appropriate paperwork and paid the amount that you were asked to. It is THEIR bag to carry courtesy of their inept employees. Sean
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ejlif's avatar
ejlif
1,375 posts
 
Dan, I had a problem with UPS and I simply filed suit in my local small claims court. Cost 27.00 including serving. They paid the claim one day before the court date.
If your receipt says that the insurance was for 3k then you will win otherwise you are probably wasting your time.
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