So close yet so far....oh the pain of it all

I got a call this morning my Audio Aero Capitole was in. Oh boy...gonna play now!!! Left work early to pick it up and could not wait to open it up and hook it up. When I got home I started unpacking it and it was making a clunking sound when manipulating it out of the box. Opened up the cover and looked inside. The whole transport section of the unit was flopping around on the inside with no screws holding it in. ARGH!!!! Wires were pulled out of there sockets as a result and paint of the transport unit was chipped. The cardboard box had some dents in it but not severe ones.

Sinced I lived on the way home of the vendor I called and he stopped by to look. We put it together the best we could figure out and actually got it started. But then a persistent clicking noise of the laser going up and down and no buttons working we declared it DOA! Prior to him coming over he called the distributor and they are going to expedite one over. Thanks so much Greg for your service on the matter! Sorry to whoever was supposed to get that one! Soooooooo close.