I would try setting the center only, at the 120hz cutoff point. If the processor has a steep Xover, say 24db/octave, the your "midbass hump" may not be effected. But, if it is a gentle slope, say 12db/octave, then midbass will be effective reduced.
There isnt much dialog in the rears. However, it could be that your particular system and room enhance the midbass to a point that it is drowning out the centers dialog. With that in mind you may want to try ALL speakers set to 100 or 120 hertz, except the main L/R. Just as a test.
Your gear and speakers are all first rate, outside of an actual faulty unit in the chain somewhere, I would bet the answer lies in the tweaking.
If your processor will, try out a "phantom center" setting again just for testing purposes.
Is the Heron center a Transmission line as well?