VPI HR-X vs SME 20

Jonathan, to post that a product is having problems without going into any details borders on irrisponsibility. What are you basing your comments on? I ordered my HR-X during the HE 2002 show when the prototype was first shown. The table was delivered in December, 2002 and has operated flawlessly since delivery. During the interim period and since delivery, I had many conversations with Harry Weisfeld regarding the table and its design. Never once was there any mention of problems with the design. I have also heard from a couple of owners in the meantime and there has been no mention of problems. Just what problems are you talking about?

Jonathan, I also find it interesting that you did not mention the fact that you are carry the SME turntable. Given the fact that you did not mention that is also not good form.

Jonathan, I have a lot of respect for you but you are way out of line on this one my friend.

Rufus Smith

Before I bought my Basis TT, I checked lots of other Designs and beside the sound quality,
my other priority was the built quality
and how reliable they are.

I did like the SME TT, it was one in my top list beside Basis Ovation or Debut and Simon Yorke, I wasn't mad about the Arm, but it is a good one and can be replaced with a Graham, when using heavy cartridges.
At that time only the TNT was ready to listen to, and one of my friends owned the TNT HR.
To make the story short, the VPI was never on my list, there are some better out there .....

many thanks to all for your opinions and advise.
Andrew

Rufus: I am NOT a dealer for either product, although I have owned turntables from both companies. Specifically, there ARE problems with the motor and the arm. I have a friend who has been waiting forever for the replacemet motor and arm. If you are uncomfortable with my statement, I will put you directly in touch with him. As an owner of this table, I can understand why my statement would make you feel the way you do and I am sorry for that.

I too respect you and we have a mutual friend who has my highest regard. I have no motivation here other than giving Andski a "heads up" on what I know.

Jonathan, let me make sure I have got my facts straight here. Is it correct to assume that your assertions regarding problems with the motor and arm on the HR-X are based on one friend’s experiences? If that is indeed the case, to make a blanket statement that all of the motors and arms are defective is grossly unfair and misleading. Let me illustrate my point. A mutual friend of ours bought an Audio Aero Capitole Mk. II CD Player. As you are well aware, his experiences with the player have been a nightmare. Let’s assume I posted the following on the bulletin board in response to a question regarding the Capitole and another player:

“I would go for the XXXX CD Player. It is a more finished product. The Capitole Mk. II is having all sorts of problems. The XXXX is reliable, ready for market and marvelous.”

How would you have responded to the post? Given that you probably have sold more of these players than any dealer in the country, I imagine you would have been defending the product and calling me on the carpet for doing so. This post is no different than what you posted about the HR-X. Do you now know what I am trying to say here? While your friend may be having problems with his table, to make a blanket condemnation of all of them is way off base.

I am sorry for my confusion over you being an SME dealer. I could have sworn that I saw on the Chambers Audio website that you were a dealer. I would also like to take you up on your offer to contact your friend. I find it very hard to believe his problems have not been addressed by VPI given their reputation in the industry for customer service. I have a suspicion here that we are not getting the whole story on the situation. My motivation for responding to this has nothing to do with me owning one of these tables. I don’t care what you or anyone else thinks about my purchasing decisions. I know my experience with the product and it goes counter to what you have stated. I just don’t like to see one of the truly nice people in this industry getting unfairly slammed.

All the best,

Rufus