Say it aint so--- Teres quality question


As a preface-- I have been a lurker here at Audiogon for a number of years, but have never posted.

Yesterday a review of the Teres 200 series table was posted at Audioasylum. I am extremely concerned about what was stated.

I have always read fantastic things about the Teres, but this reviewer seemed to consider some issues with regard to quality-- ie:

"Some minor issues...the wood platter is not 100% true on the horizontal surfaces...a very slight rise...I suspect this is the nature of machining wood?" as well as "Product Weakness: Platter slightly off true"

I plan on joining the Teres family -- but have developed some reluctance after reading this.

Perhaps some of the members here with first hand experience will be able to put my concern at ease with regard to the reviewers statement.

Here is a reference to the post:

Review by Angus Black III on January 06, 2004 at 10:35:32

Thank you, and a special thanks to TWL for the always informative reading.

Focusedfx

128x128focusedfx
Well, I have a fabulous two-LP set of Narcisco Yepes playing Bach's lute music. His theorbo-lute had cocobolo pegs. Does that count? :)

I'm envious of you musicians. When I sing in the shower the soap even runs away.
When I was a kid I once saw Bobo Brazil give his 'rassler opponent a coco-butt.
Well, now that that's over (I saw Bobo take the Tasmanian Devil, with a folding chair. Not sure if the chair was cocobolo or not:), I have to say that IMHO Cocobolo does not have the resonant properties that other tonewoods have. I think that is what makes it such a good choice for a turntable. While it is very dense, it is also very weak.

I don't know how it will hold up in a guitar, since I've never had one made from it. But I have a feeling it will crack to beat all hell after time. Funny, since it is a member of the Brazilian Rosewood family. Don't know why this may be so.

Ideas?

P.S Had the whole plinth done today. Then I deided I didn't like the way the veneer looked. So, tomorrow I am doing it over. I said what the hell, I have this much time in it, let's do it over so I'll have no regrets. The arm board and sub base are done, finished, steel wooled, and waxed, and they look spectacular. What's a couple more days?
The arm, armboard, VTA collar and cartridge were all sent to Teres by January. I haven't heard anything from Teres although the owner has been contacted recently with an offer of Chris to come to Boise to set up the table. If the VTA was at its minimum (no further adjustment available) and the cartridge body was at level which is about 2° shy of optimum, I would like to know what the solution was/is. Curiously, it appears I'm being taken out of the loop. I'm beginning to believe I committed the ultimate sin by posting to a public forum problems that went unanswered through private communication.
Lugnut,

You correctly read the situation in that you are being taken out of the loop. But the reasons are only partially correct. Please look at this from my situation. A customer orders a turntable and after many months of frustrating and confusing communucation (with you, not the buyer) we are unable to resolve what should have been a very simple problem. Finally in frustration I ask the buyer to send me the arm, armboard and cartridge so that I can sort out the problem. When I get the parts I find that there is no problem. I have the arm, armboard and cartridge setup on a 265 in my room and it all fits perfect, with plenty of room to adjust the VTA. The only real problem was because OL changed their VTA adapter the mounting hole was slightly undersized. This was identified very early in the process and I offered to redrill the armboard, but you opted to take care of it yourself. So with or without your post I would have wanted you out of the loop. Can you blame me?

Of course your negative post did not help matters at all. As it turns out some of the claimed problems didn't exist and others were exaggerated. At the time I thought that your comments and representations were quite unfair. Now with a little more information I feel more free to say what I thought then.

I am committed to customer statisfaction. That's why I will be flying to Boise to setup Steve's turntable for him. But from your post it seems that you are still unhappy with me. This even though I have clearly gone above and beyond with resolving this problem for your friend.

Chris