used when promised new


I ordered .5m pair of Cardas Golden Reference interconnects from an Audiogoner We negotiated through email and came up with the price of $375 NEW. Well, I got the cables, timely, but they are not new. They are in absolutely fabulous condition, but they are definitely not new. They were also packaged poorly with no Cardas literature. No nothing. I emailed my disappointment, and have not gotton a response yet. This is going to be my first time giving a negative response on "feedback." Isn't this appropriate, even if amends are made. Am I being fair? Is there, really, any reason to hear an explanation? Even if he makes good $$wise, he still lied to me. I would appreciate feedback from you guys.
thanks in advance,
warren
128x128warrenh
To Jond, it's not about you--it's about a member who should know all about the grading scale, and chose to ignore it for personal gain and whats worse to deceive a fellow member! I think we all know the difference between new and almost new. The ad should have been worded to state the truth---like new would have been much better. I know I am very careful whenever I list anything and always error to the conservative side just to be sure. When I sell something I want that person to be really happy about the purchase and I would expect the same in return. Now this is really my last word on the subject, have a great holiday and good listening to all !!
With this new information I also have to reconsider my advise."Like New" is not "New". Did you receive a product in "Like New" condition? If you did then you have no complaint and should retract your negative feedback.
Warrenh; How do you tell "absolutely fabulous condition" from "like new"? I agree with the well thought out Jmgrogan2 post.

Negative Feedback is a very serious smear on someone's reputation here on Audiogon, and it appears that not much was done to resolve the issue between buyer and seller.

Personally, I would go to great length before zapping someone with negative feedback, and especially when I got a product in "absolutely fabulous condition". I would still hope you and seller can reach an accomodation and then request that Audiogon Staff delete the negative feedback. If the seller is not responsive, no worse than neutral feedback would even be in order, IMO. Craig
I to must retract my statement. If the ad stated "like new" then there is nothing to talk about and this thread is pointless. At this juncture the negative feedback should be removed ASAP.
$680 new item for $375, and from a non authorized dealer?
This is a clear warning in itself.