Proceed Transport & Kora DAC compatability problem


I just bought the new Kora Hermes DAC and have run into a problem. I have a Proceed PMDT transport and the Kora is not reading the output from the transport. It will not play using the PMDT. I hooked it up to an inexpensive Phillips CDR and using the digital out it plays fine. Is anyone aware of this problem and if so is there a solution short of getting a different transport or returning the KORA. You help is appreciated.
lbsilver
Simple stuff first:

1) Have you tried using a different cable between transport & DAC ?

2) Are you using any type of "jitterbox" between transport & DAC ? If so, remove it and make a direct connection.

3) Are there any type of switches to select a specific type of output ( balanced, digital coaxial, optical ) on the transport or inputs on the DAC that you might have overlooked or forgotten about ?

4) Have you tried "discharging" both units and then attempting to re-connect them ? By "discharging", i'm talking about removing the power cords and THEN turning the power switches on. Leave them on for a minute or two, as this should discharge the power supplies. Turn power switches off and re-connect power. This will cause a "master reset" on both components and may get them working together. I would recommend making all connections first and then applying power.

After that, it is strictly a matter of contacting the manufacturers or the dealer that you've been working with / purchased the Kora from. Good luck and please keep us posted. Sean
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I take it your PMDT has worked fine with another DAC? Make sure it has the latest software because it can be finicky to say the least.
Well, sounds like the PMDT does output, have you tested the Kora??...DOA do happen, try another digital source like a satellite or another cd player or DVD and see?

good luck
Matt