What do I do with a FedEx claim denial?

I do not intend to pursue this any further. I will either buy a new remote or go without. I have shipped many items in the past without any problems but I guess that I have been lucky. I have learned from this experience but I think that we ultimately do ship things at our own risk with or without insurance no matter how well packaged. This is a bit concerning considering the value of the components that we ship. From the other threads that I have read here on Audiogon it sounds as though these companies initially deny all claims as a matter of process and they seem no more likely to want to pay a claim even when something is completely smashed and it is clearly their fault. I understand the insurance fraud issue but I sure am glad that the other insurances that I purchase do not provide the same type of coverage as the insurance sold by the shipping companies.

Ahhem!

Herman just committed the strawman fallacy. Please remove his post, cordially = D.

Viggen,

If my examples distort what you intended to say, then I apologize. However, "no matter what the quality of packaging is" seems very clear to me. I believe my examples simply illustrate the problem with your position.

There is an implied warrenty that they will get there in one piece even without the insurance. Give your local attourney generals office a call. There is one in every state and information will have the number. This is an organaztion designed to help people in your situation.

I went head to head with a lawyer of a car repair bill and with the help of the Attourney generals office I embarrased in court and won the case clean. there is also the better business Burue.

At the very least they will tell you what you need to do to fight them. At the most they will help you do it. Either way its worth a simple phone call.

Herman,

You know how to quote, however, you used it out of context. Please note that the key content in that paragraph specified the carrier should honor an established contract between the them and the client. If the carrier feel they shouldn't insure a package, then they shouldn't have established the contract to insure.