I own a Data III and had a drawer problem last year. It cost me around $200 to get it fixed and Theta turned it around in about a week. Caveat, they said there is only one guy so it depends on the line in front of you.
When you ship double box it over the original Theta box, On the way back from Theta, FedEx smashed it and it had to go back!
When you ship double box it over the original Theta box, On the way back from Theta, FedEx smashed it and it had to go back!