Audio Aero Capitole MK II: Performance & Problems

Well I am basing it off the fact that you have 2 chaoices.Obviously calling GAM is thw way to go.If they feel you are somewhat competent they will let you change the chip(if needed)yourself or you can send it back to them and be without a cd player for weeks.

I received my brand new unit two days ago. It was manufactured in July (I understand that pre July units may have contained the old software) and has the new chip (confirmed by Mr Combelles in person).
Initially, the unit could not read any discs but that was because I did not place the "puck" on the disc. It was my fault but the manual makes no mention of the necessity of locking the disc with the puck! Sattothestars: many thanks for your advice.

Else, the player is playing flawlessly: no tracking problems, no cutoffs between tracks, no skipping, and all buttons on the remote are working perfectly. However, if the sliding drawer is opened whilst in play, the unit stops playing immediately. Also, the (new?) manual explicitly mentions that the drawer should remain closed. But someone stated earlier that leaving the drawer open may yield improved sonics. Could it be that the new chip requires the lid to remain closed?

You can NOT play a mk II player with the drawer open, just something they have changed. I was at first very confused about this when I recieved mine as well.

Listener: I have the new chip and my remote has no problem with reverting to the previous track.

I have realised the importance of proper isolation to obtain good performance. Shifting it from the bare rack to the floor (which is carpeted by a very thick material) improves the sound by an unbelievable amount. Suddenly, the speakers disappear, the sound is much livelier, rich and full of emotion. This is an amazing piece of equipment! And it has only about 50 hrs on it!

Thanks for the responses on the previous track issue.

Unfortunately, my player does NOT honor the previous track function. But, I'm afraid to send it back for replacement or repair because, much like Lall's experience, this particular unit sounds outstanding and it hasn't even broken in yet. The first MK II that I had didn't sound much better than the MK I, in some respects not as good. But this player is much improved from the MK I.

I still can't believe the lack of consistency in Audio Aero's quality control ........ disturbing! The guys at Globe are gonna be sick of hearing from me.