Sony SCAD Stopped WOrking

I own the Sony SCD-777ES and it was not reading discs from time to time and now it won't even open up, nothing.

Any help or jsut send it back to Sony???

Thanks

bigkidz12-12-2002 3:25am

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guss2 Details Discussions Posts This discussion Message User 50 posts 12-12-2002 at 05:15pm Copy Comment URL Report Comment Edit Delete This is a no-brainer. You don't simply throw away a $3500 SACD player if it is still under warranty.Even if you bought this piece the day SACD came to market(1999), it would still be under warranty. 3 year warranty in Canada and 5 year in the USA. You will probably have to send it to Boston because that's where they repair the ES products, but you will get this fine player back in perfect working condition. You paid good money for this machine and they need(and will) fix it for you. Gary.
fishinfool Details Discussions Posts This discussion Message User 32 posts 12-12-2002 at 08:50pm Copy Comment URL Report Comment Edit Delete Your problem is the exact reason I will never buy ANY Sony product again. Their ES or XBR "premium" products are not well built; its only a matter of time before they break. By all means, get it fixed under warranty; Sony owes you that! But, after that, get rid of it and buy a unit from a manufacturer that cares!
bigkidz OP Details Discussions Posts This discussion Message User 3,388 posts 12-13-2002 at 11:37pm Copy Comment URL Report Comment Edit Delete Just sent the unit for service but it is covered so I am now out any bucks.

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