I had the UPS Store pack and ship a pair of ADS towers from AZ to Ca. I paid $252.50 total and they were destroyed in route. The UPS driver sets the two boxes on the porch of the buyer with gaping holes in both boxes and packing peanuts literally blowing down the street (no double boxing, the fiends broke their own rule) and gets back in the truck. No knock, no nothing. Luckily this party was home and caught the driver as he was pulling out. After a two month battle they finally paid for everything. I will only use UPS if the buyer acknowledges responsibility now.
Shipping Speakers, watch out
Some time back I read a thread concerning shipping companies for speakers good/bad. Just recieved my GMA Europas from Bax Global. This company was the subject of many complaints but also some praise in that earlier thread.
Yes they called me at home several times and kept in touch with me and yes they delivered on time as promised (by sub-
contractor Conway Freight) and yes-------my speakers were damaged on arrival. Thank you Mo Larry or Curly I'm not sure
which.
I inspected the boxes on arrival and the carton damage looked incidental but actually turned out to be a lift or
something jammed into the box through the foam and then breaking off the rear top corner of one speaker.
So here's my point. Open the boxes,( I did) and unpack the speakers or at the very least sign out any, and I mean any
carton damage before you sign off for delivery. Don't assume it's just shipping rash or you may be sorry. I am.
I will report later on these fine speakers. Once I have cooled down and they have broken in (20 hours so far).
Yes they called me at home several times and kept in touch with me and yes they delivered on time as promised (by sub-
contractor Conway Freight) and yes-------my speakers were damaged on arrival. Thank you Mo Larry or Curly I'm not sure
which.
I inspected the boxes on arrival and the carton damage looked incidental but actually turned out to be a lift or
something jammed into the box through the foam and then breaking off the rear top corner of one speaker.
So here's my point. Open the boxes,( I did) and unpack the speakers or at the very least sign out any, and I mean any
carton damage before you sign off for delivery. Don't assume it's just shipping rash or you may be sorry. I am.
I will report later on these fine speakers. Once I have cooled down and they have broken in (20 hours so far).
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- 13 posts total
- 13 posts total