The cracking of the artificial stone head on the Aerial 10T's over time is not unheard of. As such it should be considered a design or materials defect. However, you have had six good years from one of the finest speakers in it's price class. It sounds like they are splitting the cost of making it right with you. It will be hard, probably impossible, to get better sound than this for anywhere near the cost. My personal experience is that there is a certain "cost of doing business" with high-end gear. I think that the $500 bite is an acceptable part of this cost.
Areil 10t Speaker Repair
In 1997 I purchased a new pair of Aerial 10t speakers and they have been meticulously cared for since then. I recently found a crack in the finish of the head unit approximately 6in long with the finish peeling up from the composite. I have had my dealer contact Aerial Acoustics about this problem. Their response was that they have not had satisfactory results in refinishing the head unit and that I will have to purchase a new unit for 500.00 which is suppose to be 1/2 off the normal replacement cost. This seems a bit extreme and not really an option for me. Has anyone had a similar problem with 10t's and what was the result? These are no longer on warranty.
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- 10 posts total
- 10 posts total