Apparently there are some shipping companies trying to move into the American market to offer some competition. UPS and FedEx are all over the world, but appear to be blocking any attempt to let foreign competition into America. But granted it would be tough to move into such an already established market with 2 big rivals. But more competition should have some sort of benefit.
And don't forget there are other alternatives to UPS and FedEx (and the USPS). Here in California we have Golden State Overnight. Other states/markets may have similar companies.
Still, it seems very wrong that UPS would charge you the shipping fee when they never actually shipped them. I can understand a small handling fee similar to a restocking fee, but to not refund any of your payment is robbery. Imagine ordering something at a restaurant and they tell you they are out of it but charge you anyway.
And don't forget there are other alternatives to UPS and FedEx (and the USPS). Here in California we have Golden State Overnight. Other states/markets may have similar companies.
Still, it seems very wrong that UPS would charge you the shipping fee when they never actually shipped them. I can understand a small handling fee similar to a restocking fee, but to not refund any of your payment is robbery. Imagine ordering something at a restaurant and they tell you they are out of it but charge you anyway.