Problem with FedEx Ground Shipping?

Keep away from FedEx ground (normal FedEx is good).

My shipper told me FedEx ground is handled by RPS, which he has NOT had good results with.
I've never had a problem with UPS, over 50 packages shipped to and from.

I have used FedEx Ground and the buyer of my speakers reported they arrived in fine shape. I have also received lots of stuff from UPS and never had a problem with them either.

But, and this probably just says something about the individuals who work in my neighborhood, I have more trust in UPS. My UPS guy goes through my gate, up the stairs to leave things in front of my door where they can't be seen from the street. While I was out walking the other day I noticed a FedEx Ground package in a neighbor's driveway on the edge of the sidewalk - like a throwaway paper - even though his gate was open and his front door just a few feet away.

FedEx Ground is an acquisition, another company really. Not the same standards of service as FedEx.

I had simular problems with FEDEX on an audio equipment shipment. The boxes clearly marked FRAGILE arrived with major dents and tears in the boxes. They did about $220 worth of damage. There inspector took two weeks to even come and see the damage and then declared thatFEDEX was not responsible. Their reason was that the boxes were used once before and therefore were inadequate packaging. These were the manufacturer's packaging (heavy cardboard with dense foam inserts). Under theri theory you could never shiop anything back to the manufacturer without buying totally new boxes. Bottom line - they were arrogant, rude and totally non responsive to any damage claims. I strongly advise against using FEDEX for audio equipment shipments.