Audio Research Reference 3 Seeking help

@Bifwynne
I have dealt with Chris Osanna several times over the years when I brought in ARC gear and every time he was a rude prick!

Where do you live? Not in the Twin Cities. ARC does not send out service techs to anyones home.

ARC has no service techs outside the factory. Store service techs communicate with ARC, but they are independent hacks.

Don ... obviously we have very different views about ARC and some of its people. We will just have to agree to disagree.

Don, I am a warranty repair station for ARC and I find you comments to be rather offensive. I am not some independent hack. I've been fixing ARC gear for more than 20 years and was friends with both Nancy and Bill Johnson. Last year I drove over 100 miles to fix Nancy's Ref Amplifiers. I deal with Chris Osanna on a regular basis and he's never been rude to me. It's possible he was stressed out when you spoke to him or maybe you were rude to him. Given your broad brush name calling it wouldn't surprise me.

Hifigeek1

Were you a TV repairman before repairing ARC amps?

No sir, I was not....Fixing TV's does not qualify someone to fix complex vacuum tube audio equipment with solid state/tube regulators. It's obvious to me you have had some unresolved issues with service providers in the past and that is unfortunate.