Thanks Marty. Yes, the other "preamp" the OP tried was an EAR 834P phono stage, which includes a level control but provides only unbalanced outputs.
Best regards,
-- Al
I'm speculating, but having been down this road myself, my guess is that the OP needs a true balanced output to fix this problem.... or he can convert the single-ended output of the preamp to a balanced signal pair using one of the high quality transformers I referred to. That should work fine; possibly even better than if he were to change to a single-ended amp, as the transformer will eliminate any ground loop-related effects that might otherwise occur.
Best regards,
-- Al