Krell Cipher Issues?


Wow, I'm now waiting for my THIRD Cipher to be shipped. First two were far too problematic. Anyone else having issues with this fantastic sounding paperweight?
beachbound
The issue is the same as the Stereophile reviewer experienced...will not read a large portion of discs. The second unit also likes to just mute itself at any given time. If I see that "No Disc" message after loading another disc this darn thing is going for a swim!! And Bojack...my sentiments exactly, time for a refund!!! But who knows... maybe third times a charm? Shame though, it sounds sensational, I never new CD could sound this good!!
Damn shame. It sounds like a design problem on Krell's behalf.

Did you contact Krell?
Had a similar problem with Cary 303t.

Went through 3 defective players, and finally got my money back. Too bad, because it sounded spectacular...........finally wound up with a new ARC cd9. So far, so good......

What ever became of quality control?