Not being able to return new vinyl seems to be the industry standard now. When Music Direct asked me if my record will play and I said yes (even with a piece of the vinyl broken off), they said then it is not defective.
Even though it's missing the edge, if I can get the needle onto the first groove and play music, it is non-exchangeable. Pisses me off since I'm a collector.
I know the record labels are making it hard on venders to return a record, but after all the hype about high quality remastering and cutting at a world-class record plant, there's no excuse for defects that can't be returned.
Even before its first play, my mint state record has dropped to F if I decided to sell it.... Just venting.