Any skipping issues with the Koala tube CD player?


Is there anybody out there who had a skipping issue with the Goldenote (or recently Goldnote) Koala tube CD player? If so, can you please tell me how did you get it repaired?
Thank you.
128x128actas
Thanks a lot for your suggestion, Lindisfarne. Actually, Tom Hills of Hudson Audio, NJ had this CDP for some weeks in his shop, he said "the player is not skipping, if it will skip in the future, change the transport," I got it back to (IL) and that affair did cost me $254, including the shipping back-and-forth. The next day, it was skipping again.
Thanks for your response Davehrab. I can only see one of the rails, and I tried to wipe it. That attempt was not helpful. I tend to think that since this CDP stayed in the shop of the authorized service person for some weeks (and he said, "the player is not skipping here in my shop," and I got the CDP back; perhaps, that service person should have wiped those rails, since he charged me more than $165 for his service, plus shipping. Maybe, he did not, I am not sure. (I live in a small town in central Illinois, and there are not much of electronics shops who can de-install something if necessary and lubricate those rails for me; I knocked every possible door in my town.) When one pays so much $$$ at the beginning for such a CDP, it becomes quite hard to discard it.
Actas,
Sounds like you have already lost enough on this I say it't time to toss it and find a more reliable one. Life is too short to deal with unreliable gear and repair folks who don't know what they are doing.
Bojack, how sad to admit to this but you are right; I purchased this CDP as brand-new, used it only for about 1550 hours in 26 months to spin my CDs and it started to skip only two months after the expiration of its warranty. The Italian manufacturer still suggests me to send the CDP for the second time to the same repair person. Since obeying to this manufacturer's suggestion now seemed to me like committing the same mistake for the second time, at that point I decided to get some second opinions from the Audiogon people. Thanks to all, many people commented on my question. Today, I purchased "white lithium grease" to lubricate the rail on which the laser head is moving back-and-forth, if this doesn't solve the issue; then I will put the CDP back into its original box and store it out of my sight.