Burned out hi fi salesman


Have any of you come across a burned out hi fi salesman? I was at my local dealer the other day and was talking to one of the sales guys. In my opinion he is damaged goods! According to him he has had all the equipment at different times one could imagine. He said that he came to the conclusion that all hi fi components are within 5 % of each other in terms of sound (All things being equal). The fact that he currently does not even OWN a stereo is not a good sign! How can you relate to your customers if you're not even into hi fi yourself? I would advise anyone to ask the sales person they are dealing with questions about his or her preference with repects to the equipment they themselves own. As I say, the gentleman I talked to was non caring, un-involved, bitter, etc... Don't make hi fi choices beased on the "Expert"advise of an individual such as this. The lesson for me? Ask questions about your sales person first........then ask about the various equipment! You'll have fun and make better choices! Cheers,

Nocaster.
nocaster
I think Cinematic Systems makes a number of good points, and I also think it's important to read the "writing on the wall," as he suggests. If he is saying that trying to please an audiophile community and having little yield is causing problems for retailers/system installers like himself, then there's probably some truth to that. Audiophiles can be a relentlessly unsatisfied group. But not being able to audition equipment can hinder other opportunities to buy as well. It's difficult to buy things on the Audiogon without having the opportunity to listen to the equipment first. I don't think that given the nature of the hobby, given the precision of the selection and the price that people should assume the same kinds of approaches should apply as with normal consumption choices. In an industry where sales involve a lot more misses than hits, I think people should cut the retailers some slack. Do you enjoy being able to go into shops and hear gear whenever you want and then buy on the Audiogon used because the stuff costs too much at the shops? Then maybe offer some gestures of appreciation. Give the dealer a gift certificate to a restaurant. Take him out for "several" beers, or what have you. I really really enjoyed one dealer last year. he gave me a lot of time, a lot of opportunities to listen to music on his equipment. I very much wanted to give him my business, but I didn't like the gear as much as I wanted to with my music. I ended up buying elsewhere. What did I do? I bought this dealer a gift set last December as a Christmas gift for his trouble. In so doing, I got another chance to listen and talk some more. The generosity to be able to listen is a two-way street. it doesn't come free for a dealer. Show them some appreciation and buy them a gift for the holidays if they've done well by you and you didn't end up buying. Their time and effort, even if ultimately for selling, doesn't come free. Bravo CS.
5% sounds like a lot to me. More like .5%. But that's the difference audiophiles pay the most for. I agree: the sales person was not a believer so he should not be in the business of proselytizing.
Washline a well balance post,congratulations and happy
holiday to you, ten years ago I am just an audiophile
who is learning,I am not making enough money to buy
expensive gears,but I have the potential to make more
money,that time many dealers ignore me, and it hurts,
because I do love music,you think the dealers care?
I did not think so.
Ten years after I can afford at least 30K system, easy.
Those dealers who did not treat me right, did not
get my business.I learn so much here a Agon,Emailing
Tireguy,Stehno,and many more friends here,I have learned
a lot,WITH NO CHARGE OF COURSE.
I have to remind dealers if they will treat potential
buyers right,they will remember that,and they will come
back,or they will refer them,It happen so many times,
I know a dealer who is extremely happy because, I send
Him a lot of buyers.We are both happy, because we are
able to help.Thanks
--"For me it's about the music, the equipment is only a tool."-- Nocaster

If that's true...Why in the HELL were you buying a Patricia Barber album?

If that's your idea of music, no wonder you don't care about your system!
Washline, very nice comments. I completely agree that the current
circumstances for dealers are very harsh and difficult, on one side the
Internet and Best Buy on the other hand a very spezialized market. I have
almost stopped going to dealers for the same reasons as Jactoy. I actually
never went to a dealer to just listen and then buy on Agon. If I decide to go
used, I usually just go for it, try it out for a while and sell it if I don't like it. If I
listen at a dealer and like it, I will buy there. Your idea of a present is very
good one for the failed opportunites where you did not enjoy the gear
enough, but where you would like to keep good relations.

Anyway, I still think that the current business model would support a very
different solution, very similar to Matrix suggestions. I would not mind paying
for a two month home demo, if that means I can return it in case I don not
enjoy the piece. In fact, Cinematic_Systems' approach of home demoing is
quite similar as claimed on his website. I just don't agree that it is the
Audiphile market that needs to change, but rather I thik retailer need to adapt
to the changing and more diverse market. The dealer then becomes a real
service provider for demos and consultant to indentify what is needed to
reach a good sound (room analysis, identifiaction of problems and solutions).

As always, best wishes,

Rene