Has anyone had trouble with stereophile magazine?

I missed an issue last year and when I called to have it resent they were out of the particular issue. They admitted that many subscribers had not received the issue and added another month to my subscribtion. Never had to wait more than a few minutes to talk to a service rep. Should be interesting to see what happen with the mag....

Yes, I have had trouble with stereophile in the past. When they changed ownership my subscriptions were coming months after they appeared on retail shelves ( a real disadvantage in the old days before forums like this when trying to purchase used gear). In addition they forwarded my subscription to March when I regularly renewed in January (as I do with all my subscriptions) in order to have complete years. When I asked them to push my subscription back, they refused and suggested I purchase the missing back issues at a higher price . Needless to say I cancelled after years of subscribing.

Yes ...I'm having the same damn problem as you!

I never received my October, 2001 issue. It took about ten phones and 3 months before they finally sent one. It was not pretty.

When I've had difficulty with a TAS issue, it took about 5 days to recieve another issue.

I had the same problem with the October, 2001 issue. Sent a couple of e-mails via their web site - never received a response. I ended up doing a lot of traveling after that so never phoned to follow up and frankly, had forgotten about it until I saw this thread. Guess I didn't miss it that much. Hmmm.