Fedex minimum insurance for special handling

Commcast,

I truly think it depends on the weight of the product shipped.

I can't see how a three, or even 6 foot fall will likely damage a well packed CD player weighing 5-10 pounds tops, but a 135 pound amplifier will certainly exert more damage to the packaging, and thus the unit inside.

I have used all routes of shipping, and have been fairly lucky so far. Every shipper I have used has caused major damage to the packaging on SOME shipments, but no one has trashed a component yet, but it is only a matter of time until that happens. I do my best to ship[p appropriately and take weight highly into consideration when shipping.

If I am shipping something very valuable and heavy, I try to go freight and use a palette.

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FedEx ground has been golden for me....shipped lots of stuff for years....always without a hitch.

UPS was horrible....they were condescending, rude and just general *ssholes. I'll never use them again. I live directly across the street from a UPS center.....I'll use FedEx every time.
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I fought with Fedex ground for 6 months before they finally reimbursed me for what I had to pay in order to have their damage fixed. I was transferred among and between 3 different regions with the hope that I would eventually give up. I did not give up, as I just got more upset and determined, as it became a "principal of the thing" issue, and finally got reimbursed($1600.) The items were large and heavy and they were bounced. I had a similarly poor experience from an Insured High Value UPS tube amplifier delivery that they also obviously dropped but refused to pay for repairs. One of the managers from one of the services confessed to me that they were actually graded on how few claims they paid, and encouraged to deny claims routinely, regardless of merit. I am disgusted with the whole lot of them. Freight and pallets remains my choice going forward. Life is too short for this brain damage.....

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One of the managers from one of the services confessed to me that they were actually graded on how few claims they paid, and encouraged to deny claims routinely, regardless of merit. I am disgusted with the whole lot of them. [...]

That remark reminded me of something. A close friend of mine during college dated a girl who worked for the IRS in the auditing department. You guessed it... they were graded on how much money they got from taxpayers who were deemed not to have paid enough for whatever reason. The more the better. The way he described it as she told him was one of those things you didn't really want to know about.

FWIW - Just received a heavy tube amp that was palletized by Pilot Air. No problems and I picked it up at their terminal in Denver to cut down costs. Expense was same as Fed Ex ground quote.